Pricing plans to scale your business
If you put in five requests today, it doesn't mean they'll all be done tomorrow. That said, unlimited really means that - unlimited. You can put in as many requests as you want, and our support team will work on the requests in the order they are received in the queue, every single business day. And if we don't get it right the first time, then no problem. Revisions are unlimited, too.
You can maximize your subscription by keeping your queue nice and full, or choose to have more than one subscription to increase your daily support output.
Note: one (1) unlimited fixes subscription can be applied to only one (1) website.
All subscription plans include unlimited requests and unlimited revisions.
A great starter plan for your basic website maintenance needs is the Plus plan and includes adding website text, images and videos as well as adding blog posts.
The Plus plan is ideal for businesses that need a steady flow of "Small" fixes like adding website content, whether for text, images, video or for blog posts. The Plus plan is USD S
99 per month.
The Pro plan is our most popular plan. It includes everything in the Plus plan subscription plus "Medium" fixes like adding banners and pop-up functionality The Pro plan is great
for a solo entrepreneur, a scaling startup, or a large enterprise. The Pro plan is USD $ 199 per month.
The Premium plan is the all-inclusive subscription plan that also includes an assigned Account Manager. It has everything in the Pro plan subscription plus "Large" fixes like
landing page and mega menu development and adding and configuring add-ons! The Premium plan is USD $599 per month.
Our unlimited support maintenance plans include different levels of service and estimated turnaround times within one plan so that you can categorize and maximize your support needs. Available services include Small, Medium, and/or Large fixes based on the definition of tasks below.
NOTE: There may be requests identified or not that Xtendly Management reserves the right to scope and properly classify as they arise and deem necessary.
Small (1 - 3 day turnaround)
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Platform updates
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Monthly website audits
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Update text content
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Embed a video
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Add a blog post
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Add a new form
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Add images
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Add buttons
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Small mobile responsive bug fixes
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Add Google Analytics script and Facebook pixel to the site
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Add a new page (of an existing page design/layout)
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Add social share links to the site or blog posts
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Enable and disable comments
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Breadcrumb setup & updates
Medium (3 - 5 day turnaround)
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Add an image or video gallery
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Add banner slider on a page
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Add new section to a page
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Add a chat box to the site
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Pop-up functionality
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Small plugin installation and configuration
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Social feed integrations
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Upload products to your eCommerce platform
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Connect existing forms to 3rd party email marketing platforms
Large (5 - 10 day turnaround)
• eCommerce setup with payment gateway
• New landing page development
• Event management installation
• Setup of new custom post type
• Mega menu development
• Add-on configuration
• Donation page setup
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Our unlimited services are very powerful, but there are certain requests that should be thoroughly scoped, priced and mutually agreed upon. In the interest of productivity and
commitment to quality, we do NOT support the following types of requests as a part of the "unlimited support plans:
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Search Engine Optimization (SEO)
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Graphic and website design
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Virus and malware removal
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Custom coding
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Research
If a request is deemed "not included", we can provide you with a documented scope of work and associated price for your approval before any work is done.
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The details we need may depend on the type of request you have, however every request should include these three simple areas:
1. Describe the current state of your website.
2. Described the desired state of your website.
3. Attach any assets, images, and copy needed.
All of your requests must be initiated by sending an email to support@xtendly com. There, you can input the request name, specify the details of your request and attach any assets, images and copy.
It is also recommended to build a Brand Profile with brand files such as logos, colors, fonts, and images. This will ensure your support team can consistently stay on-brand.
Frequently Asked Questions
