Frequently Asked Questions
If you'd like to use an existing template that is publicly available or that you have license rights to use, the one-time fee will be 50% less than the published price for custom Designs.
All published website development one-time plans include a custom design, copywriting, an SEO-friendly site structure, a visual page builder and up to three (3) revisions.
A great starter plan for your basic website needs is the Plus plan and includes a custom design of all the five (5) main pages that you will need like a home page, an index page, a content page, a resource page and mobile responsiveness.
The Plus plan is ideal for businesses that need a new basic website with up to five (5) main pages and up to one (1) contact form. The Plus plan is a one-time fee of USD $3.495.00.
The Pro plan is ideal for businesses that need a more advanced website with up to fifteen (15) main pages and up to three (3) contact forms. The Pro plan is great for a scaling startup, or a medium to large enterprise. The Pro plan is a one-time fee of USD $4.995.00.
The Custom plan is ideal for businesses that have unique needs. Our custom solutions are tailored to your specific user experience, features, integrations and hosting options. A Custom plan is subject to further scoping and a customized one-time fee.
NOTE: There may be requests identified or not that Xtendly Management reserves the right to scope and properly classify as they arise and deem necessary.
Frequently Asked Questions
You can maximize your subscription by keeping your queue nice and full, or choose to have more than one subscription to increase your daily support output.
Note: one (1) unlimited fixes subscription can be applied to only one (1) website.
A great starter plan for your basic website maintenance needs is the Plus plan and includes adding website text, images and videos as well as adding blog posts.
The Plus plan is ideal for businesses that need a steady flow of "Small" fixes like adding website content, whether for text, images, video or for blog posts. The Plus plan is USD $99 per month.
The Pro plan is our most popular plan. It includes everything in the Plus plan subscription plus "Medium" fixes like adding banners and pop-up functionality The Pro plan is great for a solo entrepreneur, a scaling startup, or a large enterprise. The Pro plan is USD $199 per month.
The Premium plan is the all-inclusive subscription plan that also includes an assigned Account Manager. It has everything in the Pro plan subscription plus "Large" fixes like landing page and mega menu development and adding and configuring add-ons! The Premium plan is USD $599 per month.
Our unlimited support maintenance plans include different levels of service and estimated turnaround times within one plan so that you can categorize and maximize your support needs. Available services include Small, Medium, and/or Large fixes based on the definition of tasks below.
NOTE: There may be requests identified or not that Xtendly Management reserves the right to scope and properly classify as they arise and deem necessary.
Small (1 - 3 day turnaround)
Platform updates
Monthly website audits
Update text content
Embed a video
Add a blog post
Add a new form
Add images
Add buttons
Small mobile responsive bug fixes
Add Google Analytics script and Facebook pixel to the site
Add a new page (of an existing page design/layout)
Add social share links to the site or blog posts
Enable and disable comments
Breadcrumb setup & updates
Medium (3 - 5 day turnaround)
Add an image or video gallery
Add banner slider on a page
Add new section to a page
Add a chat box to the site
Pop-up functionality
Small plugin installation and configuration
Social feed integrations
Upload products to your eCommerce platform
Connect existing forms to 3rd party email marketing platforms
Large (5 - 10 day turnaround)
• eCommerce setup with payment gateway
• New landing page development
• Event management installation
• Setup of new custom post type
• Mega menu development
• Add-on configuration
• Donation page setup
Our unlimited services are very powerful, but there are certain requests that should be thoroughly scoped, priced and mutually agreed upon. In the interest of productivity and commitment to quality, we do NOT support the following types of requests as a part of the "unlimited support plans:
Search Engine Optimization (SEO)
Graphic and website design
Virus and malware removal
Custom coding
Research
If a request is deemed "not included", we can provide you with a documented scope of work and associated price for your
The details we need may depend on the type of request you have, however every request should include these three simple areas:
1. Describe the current state of your website.
2. Described the desired state of your website.
3. Attach any assets, images, and copy needed.
All of your requests must be initiated by sending an email to support@xtendly com. There, you can input the request name, specify the details of your request and attach any assets, images and copy.
It is also recommended to build a Brand Profile with brand files such as logos, colors, fonts, and images. This will ensure your support team can consistently stay on-brand.
NOTE: Turnaround times can vary depending on scope and complexity of each design request.
Frequently Asked Questions
You can maximize your subscription by keeping your queue nice and full, or choose to have more than one subscription to increase your daily design output.
Graphics is the perfect starter plan for your basic graphic design needs and include Graphic Designs and Custom Illustrations.
The Plus plan is ideal for businesses that need a steady flow of graphics for print and digital media, whether for social ads or for packaging. The Plus plan is USD $399 per month.
The Pro plan is our most popular plan. It includes everything in the Plus plan subscription plus Presentation Design! The Pro plan is great for a solo entrepreneur, a scaling start up, or a large enterprise. The Pro plan is $799 per month.
The Premium plan is the all-inclusive subscription plan. It has everything in the Pro subscription plus Motion Graphics! This includes 24 hour turnaround for many kinds of creative requests. When it comes to Motion Graphics requests, turnaround would be a matter of days – not weeks. The Premium plan is ideal for agencies that want to amp up their content creation, social media marketing, and sales capabilities – allowing you to focus on your core services while your brand visually stands head and shoulders above the competition. The Premium plan is $1,399 per month.
Our all-in-one creative solution includes multiple services so that you can centralize and maximize your design needs. Available services include Graphic Design, Custom Illustrations, and Motion Graphics. We can help you create:
Graphic Design
• Logos
• Social Media Graphics
• Flyer Design
• Merchandise & packaging design
• Landing page design
• Infographics
• Podcast graphics
Custom Illustrations
• Illustrated Logos
• Custom Infographics
• Portraits
• Mascots
• Lettering & Typography
• Coloring Books
Presentation Design
• Custom Decks
• Ready-to-Use Templates featuring:
- Custom embedded graphics
- Editable formats
- Choose from Powerpoint or Google Slides
- Animations & transitions included
Motion Graphics
• Animated Logos
• Animated Typography (Text & Titles)
• Animated Ads
• UI/UX Animation
• Graphic Loops
• Product Animations & Explainers
• Template Editing
Our unlimited services are very powerful, but there are certain creative projects that should be left to specialists or in-house teams. In the interest of productivity and commitment to quality, we do NOT support the following types of requests:
Extremely complex or fine art illustrations
Fillable or interactive PDF documents
Complex photo manipulation
Digital painting and game assets
3D/CAD projects
Video editing
HTML, CSS, UI/UX design
Programming, coding, or development
File formats outside of our supported file types
Trademarked names, brands, or quotes
Content writing or manual typing (typing text from images, coming up with titles for ads, doing research for copy, etc.)
Inappropriate requests that are sexually explicit, defamatory, ethnically or racially offensive, or anything that is illegal.
Basically, we ask for your input across three simple areas:
1. Describe the design you need.
2. Select your brand profile.
3. Attach any assets, images, and copy needed.
All of your requests must be initiated by sending an email to [email protected]. There, you can input the request name, specify dimensions and file types, upload files, and even search for stock images.
It is also recommended to build a Brand Profile with brand files such as logos, colors, fonts, and images. This will ensure your designer(s) stay on-brand over and over. You can create unlimited Brand Profiles, so requesting designs formultiple brands is even easier!
Website Maintenance
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